The course addresses the methods and techniques required to analyze, design , implement, automate, and evaluate business processes. Structured along the phases of the Business Process Management (BPM) life cycle, students learn to analyze organizational performance from a process perspective, redesign processes using value focused techniques, design workflows and implement them in BPM systems, simulate new process designs, and create process  analytics  applications using dashboards. T
he course leads students from process discovery through conceptual and technical process design through the implementation and management of workflows to the structure of process - aware information systems. Upon completion of this course students will be able to assess the efficiency and effectiveness of an organization from a process perspective, conduct process improvement projects, and determine the role of technology in supporting corporate processe